ai-adoption3pl-technology
BCG-Alpega Survey: 40% of Shippers Now Factor AI Into Logistics Provider Selection โ But Only 10% Have Scaled It
A new BCG-Alpega survey of 180+ logistics providers and shippers reveals a widening gap: 40% of shippers now evaluate AI capabilities when choosing logistics partners, but only ~10% of providers have scaled AI across core operations.
CXTMS Insights ยท 7 min read