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2 posts tagged with “ecommerce”

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The $823 Billion Reverse Logistics Crisis: How AI Is Turning E-Commerce Returns Into a Competitive Advantage
reverse-logisticsai

The $823 Billion Reverse Logistics Crisis: How AI Is Turning E-Commerce Returns Into a Competitive Advantage

E-commerce returns hit $850 billion annually. Learn how AI-powered reverse logistics turns costly returns into a competitive advantage.

CXTMS InsightsCXTMS Insights · 6 min read
Shipping Is the New COGS: Why 2026 Carrier Rate Hikes Are Forcing E-Commerce Brands to Rethink Logistics Strategy
shipping-costsecommerce

Shipping Is the New COGS: Why 2026 Carrier Rate Hikes Are Forcing E-Commerce Brands to Rethink Logistics Strategy

2026 carrier rate hikes of 5.9% headline — but 10-20% effective — are forcing e-commerce brands to treat shipping as a core COGS line item. Here's how to fight back.

CXTMS InsightsCXTMS Insights · 5 min read