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UPS's New Global Operating Model: Build One Shipment Record Across Parcel, Air, and Contract Logistics
integrated-logisticsoperating-model

UPS's New Global Operating Model: Build One Shipment Record Across Parcel, Air, and Contract Logistics

UPS's new global operating model shows why integrated logistics requires one durable shipment record, shared metrics, and consistent exception management.

CXTMS InsightsCXTMS InsightsSeptember 6, 2026 · 5 min read