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aiautomation

How Agentic AI Is Transforming Freight Quote Generation in 2026

The freight forwarding industry has witnessed decades of incremental automation—from spreadsheets to TMS platforms, from manual rate lookups to digital rate management. But 2026 marks a fundamental shift: the emergence of agentic AI that doesn't just follow rules but makes autonomous decisions, learns from outcomes, and continuously optimizes freight quote generation without human intervention.

CXTMS Insights · 6 min read