32 posts tagged with βaiβ

The question has changed. For decades, logistics teams asked, "Where is my shipment?" In 2026, the smart ones are asking something different: "Where should it be?"

The freight forwarding industry has witnessed decades of incremental automationβfrom spreadsheets to TMS platforms, from manual rate lookups to digital rate management. But 2026 marks a fundamental shift: the emergence of agentic AI that doesn't just follow rules but makes autonomous decisions, learns from outcomes, and continuously optimizes freight quote generation without human intervention.