Insights
Industry insights, integration guides, and product updates from the CXTMS team.
Reverse Logistics in 2026: Why Returns Management Is the New Competitive Battlefield
With retail returns projected at $850 billion in 2025 and the reverse logistics market exceeding $872 billion, returns management has become a strategic battleground. Learn how leading shippers are turning returns into revenue.
CXTMS Insights6 min read
The Complete Guide to Transportation Management Systems: Why TMS Is No Longer Optional in 2026
A practical buyer's guide to transportation management systems in 2026. Learn the essential features, ROI benchmarks, cloud vs on-premise tradeoffs, and selection criteria every shipper needs before choosing a TMS.
CXTMS Insights · 6 min read
USPS Opens Last-Mile Delivery Bidding: What Every Shipper Needs to Know About DDU Access in 2026
USPS has opened its last-mile DDU network to competitive bidding. Learn how 18,000+ delivery units, same-day access, and new partnerships reshape parcel shipping in 2026.
CXTMS Insights · 5 min read
Warehouse Automation ROI Calculator: The Real Numbers Behind Picking, Packing, and Payback Periods
How long does warehouse automation actually take to pay for itself? We break down payback periods by technology type—from AMRs to full AS/RS—with real data from the 2026 MMH Automation Study.
CXTMS Insights · 6 min read
AI Freight Scaling Tools Are Disrupting Logistics Stocks — What Shippers Need to Know
The February 2026 logistics stock selloff spooked investors, but what do AI freight tools actually mean for shippers? Here's what's real, what's hype, and how to respond.
CXTMS Insights · 6 min read
Green Logistics in 2026: How Shippers Are Cutting Freight Emissions and Saving Millions
The green logistics market is projected to reach $2.3 trillion by 2030. Learn how shippers are using modal shifts, route optimization, and fleet electrification to cut carbon emissions and reduce freight costs simultaneously.
CXTMS Insights · 5 min read
UPS Automates 127 Buildings and Counting: What the Parcel Automation Surge Means for Shippers
UPS, DHL, and FedEx are racing to automate their networks. Here's what the $82 billion logistics automation surge means for mid-size shippers in 2026.
CXTMS Insights · 4 min read
Truckload Capacity Is Tightening Again: How Carrier Exits and Spot Spikes Shape 2026 Freight Strategy
Truckload spot rates are up 23% year-over-year and tender rejections hit 14% in February 2026. Here's what carrier exits mean for your freight strategy and why multi-modal flexibility matters now.
CXTMS Insights · 6 min read
From Visibility to Intelligence: Why 97% of Supply Chain Leaders Say Tracking Alone Is Not Enough
FedEx's 2026 Future of Logistics Intelligence Report reveals that 97% of supply chain leaders say visibility alone isn't enough. Learn why the shift from tracking to predictive intelligence is reshaping logistics strategy.
CXTMS Insights · 5 min read
AI-Powered Freight Audit: How Machine Learning Is Catching Billing Errors Humans Miss
Discover how AI and machine learning are transforming freight audit by catching billing errors humans miss — from duplicate invoices to rate misapplications — saving shippers 3-8% on freight spend.
CXTMS Insights · 6 min read